Policies & Class Rules

Old Reliable Dog Training Policies

•  Vaccination Requirements

All dogs must be current on the following vaccinations:

- DHPP/DHVPPL (Distemper, Hepatitis, Parvovirus, Parainfluenza, Leptospirosis)

- Bordetella (Kennel Cough)

- Rabies

Proof of vaccinations must be provided prior to the first training session.

Dogs showing signs of illness (coughing, vomiting, diarrhea, lethargy, etc.) should not attend class and may

be asked to reschedule for the safety of others.

• Punctuality

Clients arriving more than 15 minutes late may not be allowed to join the session, and the session will be

considered forfeited without refund.

Please arrive 5-10 minutes early to allow time for your dog to settle and focus.

• Deposits and Payments

A 50% deposit is required to reserve all group and private training packages.

The remaining balance is due on or before the first scheduled session.

Deposits are non-refundable, except in cases where training must be canceled by the trainer.

• Cancellation Policy

Cancellations or reschedules must be made at least 1 hour prior to the start of the session.

Cancellations made within the 1-hour window or no-shows will result in the session being forfeited without

refund.

Timely communication is appreciated so that we can accommodate other clients on the waitlist.

• Safety and Conduct

Dogs must be on a secure leash and collar or harness at all times unless otherwise directed by the trainer.

Reactive or aggressive dogs must be disclosed prior to booking so appropriate arrangements can be made.

Handlers are expected to follow trainer instructions and maintain control of their dog at all times.

Children under 18 must be accompanied by an adult and supervised at all times.

Class Rules

• Arrive on time!

• Potty your dog before class

• Do not let your dog interact with other dogs unless you are instructed to do otherwise.

• Show up ready to learn! Have all supplies needed for class out and ready to go. (Treats, mat, water, poop bags, etc.)

• Keep dogs on a 6' leash unless instructed to do otherwise.

• Do NOT bring sick dogs to class. 

• Only ONE dog per handler. 

• Please do not have more than 1 other person accompany you to class.

• Be kind to your dog, other members of your class, and yourself. 

• Disruptive dogs may be asked to leave class and discuss private training options.

• Harsh corrections, or abusive behavior will NOT be tolerated.